tag:status.jobvite.com,2005:/historyJobvite Operational Status - Incident History2024-03-28T22:23:35-07:00Jobvite Operationaltag:status.jobvite.com,2005:Incident/194535562024-12-06T21:00:00-08:002023-12-15T17:22:07-08:00Jobvite Staging Environment Maintenance<p><strong>THIS IS A SCHEDULED EVENT Dec <var data-var='date'>6</var>, <var data-var='time'>21:00</var> PST - Dec <var data-var='date'>9</var>, <var data-var='time'>09:00</var> PST</strong></p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:22</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:22</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/194535532024-10-25T21:00:00-07:002023-12-15T17:21:23-08:00Jobvite Staging Environment Maintenance<p><strong>THIS IS A SCHEDULED EVENT Oct <var data-var='date'>25</var>, <var data-var='time'>21:00</var> PDT - Oct <var data-var='date'>28</var>, <var data-var='time'>09:00</var> PDT</strong></p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:21</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:21</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/194535682024-09-13T21:00:00-07:002023-12-15T17:25:25-08:00Jobvite Staging Environment Maintenance<p><strong>THIS IS A SCHEDULED EVENT Sep <var data-var='date'>13</var>, <var data-var='time'>21:00</var> PDT - Sep <var data-var='date'>16</var>, <var data-var='time'>09:00</var> PDT</strong></p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:25</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:25</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/194535312024-08-02T21:00:00-07:002023-12-15T17:19:11-08:00Jobvite Staging Environment Maintenance<p><strong>THIS IS A SCHEDULED EVENT Aug <var data-var='date'>2</var>, <var data-var='time'>21:00</var> PDT - Aug <var data-var='date'>5</var>, <var data-var='time'>09:00</var> PDT</strong></p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:19</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:19</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/194535272024-06-21T21:00:00-07:002023-12-15T17:18:29-08:00Jobvite Staging Environment Maintenance<p><strong>THIS IS A SCHEDULED EVENT Jun <var data-var='date'>21</var>, <var data-var='time'>21:00</var> PDT - Jun <var data-var='date'>24</var>, <var data-var='time'>09:00</var> PDT</strong></p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:18</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:18</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/194535202024-05-10T21:00:00-07:002023-12-15T17:17:15-08:00Jobvite Staging Environment Maintenance<p><strong>THIS IS A SCHEDULED EVENT May <var data-var='date'>10</var>, <var data-var='time'>21:00</var> PDT - May <var data-var='date'>13</var>, <var data-var='time'>09:00</var> PDT</strong></p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:17</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/194535162024-03-29T21:00:00-07:002023-12-15T17:16:50-08:00Jobvite Staging Environment Maintenance<p><strong>THIS IS A SCHEDULED EVENT Mar <var data-var='date'>29</var>, <var data-var='time'>21:00</var> PDT - Apr <var data-var='date'>1</var>, <var data-var='time'>09:00</var> PDT</strong></p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:16</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/202268692024-03-12T16:57:33-07:002024-03-12T16:57:33-07:00Talemetry Careersites Unavailable<p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>16:57</var> PDT</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>10:32</var> PDT</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>10:31</var> PDT</small><br><strong>Monitoring</strong> - The sites are back online, we are monitoring traffic to ensure they are stable.</p><p><small>Mar <var data-var='date'>12</var>, <var data-var='time'>10:11</var> PDT</small><br><strong>Investigating</strong> - We're currently investigating an issue with Talemetry Careersites availability</p>tag:status.jobvite.com,2005:Incident/201707562024-03-07T07:40:51-08:002024-03-07T07:40:51-08:00Servers Impacting Some Jobvite Integrations<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>07:40</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved and a fix is in place.</p><p><small>Mar <var data-var='date'> 6</var>, <var data-var='time'>08:03</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented for the server issue impacting Jobvite Integrations. We will continue to monitor.</p><p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>14:43</var> PST</small><br><strong>Identified</strong> - An issue with some Jobvite Integrations has been identified due to some server issues. We are currently working on a fix for this.</p>tag:status.jobvite.com,2005:Incident/201079752024-02-29T09:02:11-08:002024-02-29T09:02:11-08:00Jobvite ATS - Message Box Missing<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>09:02</var> PST</small><br><strong>Resolved</strong> - Our team has deployed a fix for this issue as of 10:40 am</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>07:35</var> PST</small><br><strong>Update</strong> - We are currently investigating a widespread issue involving candidate messaging. The dialog box is not populating to edit or compose messages. We have identified the root cause and a fix is being implemented.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>07:27</var> PST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>07:23</var> PST</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>07:22</var> PST</small><br><strong>Investigating</strong> - We are currently investigating and working on an issue that involves the Jobvite ATS candidate message box missing when attempting to schedule an interview and add notes to a candidate.</p>tag:status.jobvite.com,2005:Incident/200013862024-02-22T10:04:41-08:002024-02-22T10:04:41-08:00UKG Onboarding Integration Issues<p><small>Feb <var data-var='date'>22</var>, <var data-var='time'>10:04</var> PST</small><br><strong>Resolved</strong> - The issue with the UKG Onboarding Integration has been resolved.</p><p><small>Feb <var data-var='date'>20</var>, <var data-var='time'>08:09</var> PST</small><br><strong>Update</strong> - This issue is ongoing and we are working closely with UKG to resolve.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>09:22</var> PST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>09:20</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting UKG Onboarding Integrations</p>tag:status.jobvite.com,2005:Incident/194535052024-02-19T09:00:56-08:002024-02-19T09:00:56-08:00Jobvite Staging Environment Maintenance<p><small>Feb <var data-var='date'>19</var>, <var data-var='time'>09:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:15</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:14</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/200018222024-02-16T10:50:11-08:002024-02-16T10:50:11-08:00Apply Workflow issue with extraction of resumes.<p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>10:50</var> PST</small><br><strong>Resolved</strong> - This issue has been resolved</p><p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>10:32</var> PST</small><br><strong>Investigating</strong> - We are investigating an issue with extraction of resumes</p>tag:status.jobvite.com,2005:Incident/199921012024-02-16T09:29:07-08:002024-02-16T09:29:07-08:00Talemetry Apply Delay Posting Applications to ATS<p><small>Feb <var data-var='date'>16</var>, <var data-var='time'>09:29</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>12:46</var> PST</small><br><strong>Monitoring</strong> - A fix has been deployed and the team is monitoring to ensure all the delayed data is flowing.</p><p><small>Feb <var data-var='date'>15</var>, <var data-var='time'>06:17</var> PST</small><br><strong>Identified</strong> - There is a delay when posting some applications to customer ATSes. We expect to have this resolved and all data pushed in a couple hours.</p>tag:status.jobvite.com,2005:Incident/198939432024-02-02T08:07:20-08:002024-02-02T08:07:20-08:00Careersites searches not responding<p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>08:07</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved, searches are now working normally.</p><p><small>Feb <var data-var='date'> 2</var>, <var data-var='time'>07:07</var> PST</small><br><strong>Identified</strong> - We have identified the issue and are working to bring the search index back online.</p>tag:status.jobvite.com,2005:Incident/196918562024-01-12T22:00:40-08:002024-01-12T22:00:41-08:00Talemetry Apply Maintenance<p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>22:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>20:01</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>12</var>, <var data-var='time'>13:09</var> PST</small><br><strong>Scheduled</strong> - Talemetry Apply will be undergoing scheduled maintenance tonight between 11pm and 1am ET. There will be an interruption to service for 5-10 minutes at some point during this maintenance.</p>tag:status.jobvite.com,2005:Incident/194534982024-01-08T09:01:04-08:002024-01-08T09:01:04-08:00Jobvite Staging Environment Maintenance<p><small>Jan <var data-var='date'> 8</var>, <var data-var='time'>09:01</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'> 5</var>, <var data-var='time'>21:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:14</var> PST</small><br><strong>Update</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Dec <var data-var='date'>15</var>, <var data-var='time'>17:13</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.<br /><br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/195935922024-01-02T08:08:32-08:002024-01-02T08:08:32-08:00Candidate self management on Career Sites is unavailable<p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>08:08</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'> 2</var>, <var data-var='time'>07:36</var> PST</small><br><strong>Investigating</strong> - We are investigating a reported issue where candidate self management is not working as expected.</p>tag:status.jobvite.com,2005:Incident/194924082023-12-20T14:11:24-08:002023-12-20T14:11:24-08:00Intermittent integrations issues<p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>14:11</var> PST</small><br><strong>Resolved</strong> - This issue has been resolved, updates will be sent on individual tickets with steps to reprocess data as needed.</p><p><small>Dec <var data-var='date'>20</var>, <var data-var='time'>13:13</var> PST</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting some integrations where they are not firing as expected.</p>tag:status.jobvite.com,2005:Incident/193811082023-12-08T15:46:14-08:002023-12-08T15:46:14-08:00Apply Workflow<p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>15:46</var> PST</small><br><strong>Resolved</strong> - This issue is now resolved and we have resynced apply questions. <br /><br />If you integrate with Peoplesoft please process a resync of apply questions from Peoplesoft.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>15:40</var> PST</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>15:25</var> PST</small><br><strong>Update</strong> - The Apply workflow has been re-enabled and we are working to resync apply questions.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>14:46</var> PST</small><br><strong>Identified</strong> - We have root caused the issue and are working on a fix. In the short term we have to bring apply down while we make the fix.</p><p><small>Dec <var data-var='date'> 8</var>, <var data-var='time'>14:29</var> PST</small><br><strong>Investigating</strong> - We are in process of investigating an issue where candidates are being prevented from selecting question answers and are unable to complete job applications.</p>tag:status.jobvite.com,2005:Incident/193231472023-12-05T10:34:27-08:002023-12-05T10:34:27-08:00Data Processing Delays - Reporting Tools Affected<p><small>Dec <var data-var='date'> 5</var>, <var data-var='time'>10:34</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Dec <var data-var='date'> 4</var>, <var data-var='time'>16:23</var> PST</small><br><strong>Monitoring</strong> - Our data processing infrastructure is running behind which is causing inaccuracies in the reporting tools. <br /><br />We have identified the problem and are reloading historical data since 12/1 and no data has been lost.<br /><br />We will continue to monitor the issue as data is re-indexed to Analytics.</p>tag:status.jobvite.com,2005:Incident/141508682023-11-20T22:00:06-08:002023-11-20T22:00:06-08:00Jobvite Staging Environment Maintenance<p><small>Nov <var data-var='date'>20</var>, <var data-var='time'>22:00</var> PST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>17</var>, <var data-var='time'>22:00</var> PST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>00:24</var> PST</small><br><strong>Scheduled</strong> - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.
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<br />During the maintenance the site will not be available for customer acceptance testing or other staging activities.</p>tag:status.jobvite.com,2005:Incident/190753792023-11-10T15:53:55-08:002023-11-10T15:53:55-08:00ADP WorkforceNow Integration<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>15:53</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>07:56</var> PST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are catching up candidates that were failed during the downtime.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>08:31</var> PST</small><br><strong>Investigating</strong> - The ADP WorkforceNow Integration from Jobvite is currently down. We are currently investigating this issue.</p>tag:status.jobvite.com,2005:Incident/190789692023-11-10T04:09:33-08:002023-11-10T04:09:33-08:00Apply Workflow questions text cut off after first line<p><small>Nov <var data-var='date'>10</var>, <var data-var='time'>04:09</var> PST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>15:45</var> PST</small><br><strong>Investigating</strong> - We are in process of investigating an issue where apply workflow questions are cut off after the first line.</p>tag:status.jobvite.com,2005:Incident/190725062023-11-09T10:30:44-08:002023-11-09T10:30:44-08:00Career Site Indexing<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>10:30</var> PST</small><br><strong>Resolved</strong> - This issue has been resolved.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>07:56</var> PST</small><br><strong>Update</strong> - We have turned off the advanced search index and the job search results are correct. We are now working to resolve the advanced search index.</p><p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>05:56</var> PST</small><br><strong>Investigating</strong> - We are experiencing indexing issues with career sites that are not showing all available jobs.</p>