Resolved -
The maintenance update for Analytics / New Reports has been completed.
Jun 22, 19:29 PDT
Monitoring -
Jobvite will be performing a maintenance update to our Analytics / New Reporting module starting roughly at 6pm PT and expecting completion within an hour. If this changes, we will provide an update accordingly.
During this time, customers may have issues accessing Analytics / New Reports and scheduled reports will be queued and delivered upon completion of the maintenance.
Jun 22, 15:23 PDT
Resolved -
Our Operations team were able to identify and implement a fix for the email delivery issue as of 1:17pm PT. During the email delivery delay, no emails were lost and have since been successfully delivered.
If you have any immediate questions in reference to this issue, please contact the Jobvite Support Team at jobvitecares@jobvite.com.
Jun 22, 13:33 PDT
Investigating -
We are currently experiencing an issue with email delivery. Both inbound and outbound messages are being queued on our server instead of delivery. We don't expect any message loss, but there is currently a delay.
Our Operations team is actively investigating the cause and working to resolve. We will provide an update as more information becomes available.
Jun 22, 13:02 PDT
Resolved -
We have completed monitoring and customers Career Web Sites are functioning normally.
Our apologies for any disruption this may have caused. If you have any additional questions in relation to this issue, please contact the Jobvite Support Team at jobvitecares@jobvite.com.
Jun 14, 11:19 PDT
Monitoring -
Newly opened Requisitions are now posting normally.
It appears we were having issues pushing data into the index- this prevented updates to Requisitions from appearing on the New Career Web Site.
We will continue to actively monitor the site closely.
Jun 14, 08:45 PDT
Identified -
Customers on the New Career Web Site may notice that newly opened Requisitions may not be posting to their Career Site. Our technical team identified the issue and is immediately working on a resolution. We will provide an update as more information becomes available.
Jun 14, 07:52 PDT
Resolved -
Customers careers website are functioning normally. We apologize for any inconvenience this may have caused.
Jun 12, 18:02 PDT
Monitoring -
Jobs are now showing up normal. The issue was a missing index that is used to pull the list of jobs for some companies. We'll continue to monitor the site closely.
Jun 12, 16:54 PDT
Investigating -
Customers may notice that jobs are missing from their Career Web Site (CWS). The technical team is actively investigating the problem.
Jun 12, 16:27 PDT
Resolved -
This incident has been resolved.
Jun 12, 16:24 PDT
Monitoring -
Jobvite is always improving the performance of our application. One significant enhancement to enable static content associated with the Jobvite application to be closer to our customers just launched. For some customers, this enhancement could be the cause for some of these assets not loading properly.
If you are unable to view the assets of the Jobvite application please ask your local IT department to ensure that the following domain is not blocked by any firewall or proxy within your network: jvicdn.com and app.jvicdn.com
May 19, 11:20 PDT
Completed -
The scheduled maintenance has been completed.
Jun 11, 01:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 22:00 PDT
Scheduled -
Jobvite will be performing scheduled maintenance this weekend for up to three (3) hours starting at 10:00 PM Pacific Time (05:00 GMT). During this period you may notice intermittent disruptions while using the site. If you are experiencing any problems accessing the site, please try again after the current maintenance is complete. Thanks for your patience as we perform these upgrades to our platform.
Jun 7, 19:23 PDT