Resolved -
The reporting issue has been resolved.
Jul 19, 08:07 PDT
Monitoring -
We implemented a fix at 10:25am PT and reporting appears to be operational. We will continue to monitor to ensure full resolution.
Jul 18, 12:40 PDT
Identified -
We are continuing to experience intermittent issues with reporting. We are actively working to find a resolution to this issue. At this time we do not have an ETA on when this issue will be resolved. We will provide an update as soon as we have additional information.
Jul 18, 07:55 PDT
Monitoring -
We implemented a fix at 4:25pm PT and reporting appears to be operational. We will continue to monitor to ensure full resolution.
Jul 17, 18:33 PDT
Update -
We are continuing to work on a fix for this issue.
Jul 17, 18:31 PDT
Update -
We are continuing to experience intermittent issues with reporting. We are actively working to find a resolution to this issue. At this time we do not have an ETA on when this issue will be resolved. We will provide an update as soon as we have additional information.
Jul 17, 14:35 PDT
Identified -
We continue to have intermittent issues and will continue further investigation into a stable solution.
Jul 16, 21:55 PDT
Monitoring -
We implemented a fix at 7:25pm PT and reporting appears to be operational. We will continue to monitor to ensure full resolution.
Jul 16, 20:12 PDT
Identified -
We discovered some issues with the initial fix and are working to implement a new fix.
Jul 16, 13:58 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Suggestion: Clear your cache and cookies first or use incognito and then you will be able to access the new reporting module.
Jul 16, 12:40 PDT
Identified -
Our Engineers have identified the issue and are working on implementing a fix.
Jul 16, 08:23 PDT
Investigating -
We received reports from some customers they are having difficulties loading or running reports using our new reports module.
Our Engineering Operations team is working on identifying a fix.
We will provide updates as more information becomes available.
Jul 16, 07:15 PDT