Jobvite Service Status
All Systems Operational

About This Site

We have expanded and now our status updates do as well.

Customers from any Jobvite product line can come to one place to see what, if anything, is happening.

Jobvite Product Line Operational
Career Sites Operational
ATS - Requisitions Operational
ATS - Candidates Operational
CRM ? Operational
Onboard Operational
Video Platform Operational
API ? Operational
User / Employee Operational
Reporting Operational
Email Operational
Talemetry Product Line Operational
Career Sites Operational
Apply Operational
Jobs Operational
CRM Operational
Campaign Operational
Reporting Operational
Integrations Operational
Rolepoint Operational
Canvas Operational
Core Services ? Operational
Authentication Service ? Operational
Login Service ? Operational
Jobvite Corporate Site ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Jobvite Staging Environment Maintenance Oct 30, 20:30 - Nov 2, 19:30 PDT
We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.

During the maintenance the site will not be available for customer acceptance testing or other staging activities.

We will update here when the activity is completed.
Posted on Sep 21, 10:07 PDT
Past Incidents
Oct 19, 2020

No incidents reported today.

Oct 18, 2020

No incidents reported.

Oct 17, 2020

No incidents reported.

Oct 16, 2020

No incidents reported.

Oct 15, 2020

No incidents reported.

Oct 14, 2020

No incidents reported.

Oct 13, 2020

No incidents reported.

Oct 12, 2020

No incidents reported.

Oct 11, 2020

No incidents reported.

Oct 10, 2020

No incidents reported.

Oct 9, 2020

No incidents reported.

Oct 8, 2020

No incidents reported.

Oct 7, 2020

No incidents reported.

Oct 6, 2020
Resolved - This incident has been resolved.
Oct 6, 15:11 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 6, 09:37 PDT
Identified - Talemetry Email Pipeline Report Issues - we have identified an issue that is causing the Talemetry Email pipeline report to display in the UI with no data. We have identified the issue and anticipate resolution by the end of the day
Oct 5, 14:14 PDT
Oct 5, 2020
Postmortem - Read details
Oct 6, 15:23 PDT
Resolved - Monitoring has show that the configuration changes made corrected the errors blocking some API transactions. The system is operational at normal capacity now and we are closing this incident as resolved.
Oct 5, 12:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 5, 07:35 PDT
Update - We have implemented corrective actions to address the errors. There was a configuration issue preventing some API calls from completing. We have corrected our configuration and are monitoring to insure all API transactions are completing successfully now.
Oct 5, 07:35 PDT
Identified - We have identified the cause of the API errors and are working to implement a fix for the issue.

The issue only impacts TLS clients restricted to SHA-based cipher suites.
Oct 5, 07:05 PDT
Investigating - We are investigating reported error rates at api.jobvite.com impacting some integrations.
Oct 2, 09:30 PDT