We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.
During the maintenance the site will not be available for customer acceptance testing or other staging activities.
We will update here when the activity is completed.
Posted on
Sep 21, 10:07 PDT
Resolved -
This incident has been resolved.
Oct 6, 15:11 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 6, 09:37 PDT
Identified -
Talemetry Email Pipeline Report Issues - we have identified an issue that is causing the Talemetry Email pipeline report to display in the UI with no data. We have identified the issue and anticipate resolution by the end of the day
Oct 5, 14:14 PDT
Resolved -
Monitoring has show that the configuration changes made corrected the errors blocking some API transactions. The system is operational at normal capacity now and we are closing this incident as resolved.
Oct 5, 12:00 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 5, 07:35 PDT
Update -
We have implemented corrective actions to address the errors. There was a configuration issue preventing some API calls from completing. We have corrected our configuration and are monitoring to insure all API transactions are completing successfully now.
Oct 5, 07:35 PDT
Identified -
We have identified the cause of the API errors and are working to implement a fix for the issue.
The issue only impacts TLS clients restricted to SHA-based cipher suites.
Oct 5, 07:05 PDT
Investigating -
We are investigating reported error rates at api.jobvite.com impacting some integrations.
Oct 2, 09:30 PDT