During a upgrade in load balancing infrastructure a legacy, degraded-security cipher using SHA was removed from the supported cipher list. Any clients reliant on that cipher could not establish secure connections to the api.jobvite.com endpoint.

This issue is known to have impacted one mis-configured service in Jobvite handling Jobvite-hosted integrations. Other client connections may have also been impacted.

Jobvite restored the cipher to the supported set in order to restore service and collect data about clients that rely on it.

Additionally, we have reconfigured the impacted Jobvite-hosted service and added additional monitoring to ensure that teams are aware and notified more promptly when an integration fails to execute as expected.

Our goal is to remove the SHA cipher in a future update but only after confirming that we have no client connections using it.