New Reports: Issues with Loading Reports from the Reports Library

Incident Report for Jobvite Operational

Resolved

Over the last couple of hours, we continued to monitor all systems and there were no further errors identified. This incident has been resolved.

Our apologies for any impact this may have caused. If you have any additional questions in relation to this issue, please don't hesitate to contact our Customer Support team.

Posted Oct 04, 2019 - 10:58 PDT

Monitoring

A fix has been implemented and reports are now successfully loading. We will continue to monitor the results.

Posted Oct 04, 2019 - 08:34 PDT

Investigating

We received reports from some customers they are having difficulties loading reports from the Reports Library using our new reports module.

Our Engineering Operations team is working on identifying a fix.

We will provide updates as more information becomes available.

Posted Oct 04, 2019 - 08:23 PDT

This incident affected: Jobvite Product Line (Reporting).