Resume upload and parsing failing
Update - Resume uploads and automatic parsing have continued to work normally since service was restored last night.
We are currently working to ensure any resumes that failed to parse during the outage window are reprocessed.
We are monitoring performance and stability.
Next update: 11:00 AM ET or upon resolution.
Nov 05, 2026 - 05:43 PST
Monitoring - Mitigation steps have been applied and service functionality is returning to normal.
We are monitoring performance and stability.
Nov 04, 2026 - 17:47 PST
Identified - We have identified the root cause affecting ATS - Candidates and Career Sites.
Mitigation is currently in progress.
Next update: 5:34 PM ET or sooner.
Nov 04, 2026 - 13:36 PST
Investigating - We are investigating an issue affecting ATS - Candidates and Career Sites.

Users may experience errors when uploading resumes, and candidate details are not being filled in automatically from the resume, when adding candidates or applying through career sites. Candidates can still be added by entering their information manually.
Start time: approximately 4:40 AM ET.
Next update: 4:11 PM ET or sooner.
Nov 04, 2026 - 12:15 PST

About This Site

We have expanded and now our status updates do as well.

Customers from any Jobvite product line can come to one place to see what, if anything, is happening.

Uptime over the past 90 days. View historical uptime.
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ATS - Candidates Operational
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Reporting Operational
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Reporting Operational
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Jobvite Staging Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Jobvite Staging Environment Maintenance Nov 27, 2026 21:00 - Nov 30, 2026 19:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Dec 09, 2025 - 19:37 PST
Scheduled - We conduct routine maintenance and business continuity testing every quarter in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.

During the maintenance the site will not be available for customer acceptance testing or other staging activities.
Dec 09, 2025 - 19:37 PST

Nov 5, 2026

Talent search location radius filter not applying
Resolved - This incident has been resolved.

Impact Summary: Location filters with a radius in Talent Search in Talemetry CRM were intermittently not applied, which could return a larger set of candidates than expected, including in saved searches and automated searches.
Cause: A change in how our location lookup service authenticates with an external geocoding provider caused some locations to fail to resolve, so the radius filter was left out of those searches.
Mitigation: We deployed a fix to the location lookup service, and radius filters are being applied correctly again.

An RCA will be provided within 7-10 business days if applicable.
Nov 5, 05:58 PST
Monitoring - A fix has been deployed and Talent Search location filters with a radius are being applied again. Searches are returning the expected, narrowed results.
We are monitoring performance and stability.
Next update: 10:30 AM ET or upon resolution.
Nov 5, 04:37 PST
Update - Our engineers are still working on resolving the issue affecting Talent Search in Talemetry CRM. Location filters with a radius may intermittently not be applied, which can return a larger set of candidates than expected, including in saved searches and automated searches.

We will provide an update as soon as a fix is deployed or more information becomes available.
Nov 4, 13:37 PST
Identified - We have identified the issue affecting Talent Search in Talemetry CRM. Our engineers are actively working on a fix.

Until it is resolved, location filters with a radius may intermittently not be applied, which can return a larger set of candidates than expected, including in saved searches and automated searches.
Next update: by 5:00 PM ET at the latest, or sooner as more information becomes available.
Nov 4, 11:05 PST
Investigating - We are investigating an issue affecting Talent Search in Talemetry CRM.

Users may experience location filters with a radius (for example, "City, State" within 25 miles) not being applied when searching or filtering candidates, which can return a much larger set of candidates than expected, including in saved searches and automated searches. The issue is intermittent and does not affect all locations.
Start time: November 2, 2026 (first reported)
Next update: within 4 hours (by 2:45 PM ET) or sooner as more information becomes available.
Nov 4, 07:52 PST

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

Jobvite Staging Environment Maintenance
Completed - The scheduled maintenance has been completed.
Oct 24, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 23, 21:00 PDT
Scheduled - We will be undergoing scheduled maintenance at this time.
Affects Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com),
During the maintenance, the site will not be available for customer acceptance testing or other staging activities.
Oct 22, 10:39 PDT

Oct 23, 2026

Oct 22, 2026

No incidents reported.

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