Jobvite Service Status
Investigating - We are currently investigating login issues experienced by customers that use Canvas outside of Jobvite and Talemetry as of 10:40AM PST. The issues appear to originate with one of our upstream providers. We are working with them to resolve.
Apr 20, 10:45 PDT

About This Site

We have expanded and now our status updates do as well.

Customers from any Jobvite product line can come to one place to see what, if anything, is happening.

Jobvite Product Line Operational
Career Sites Operational
ATS - Requisitions Operational
ATS - Candidates Operational
CRM ? Operational
Onboard Operational
Video Platform Operational
API ? Operational
User / Employee Operational
Reporting Operational
Email Operational
Talemetry Product Line Operational
Career Sites Operational
Apply Operational
Jobs Operational
CRM Operational
Campaign Operational
Reporting Operational
Integrations Operational
Rolepoint Operational
Canvas Degraded Performance
Core Services ? Operational
Authentication Service ? Operational
Login Service ? Operational
Jobvite Corporate Site ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Jobvite Staging Environment Maintenance May 28, 20:30 - May 31, 20:30 PDT
We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.

During the maintenance the site will not be available for customer acceptance testing or other staging activities.
Posted on Mar 5, 08:04 PST
Past Incidents
Apr 21, 2021

No incidents reported today.

Apr 20, 2021

Unresolved incident: Login Issues Canvas.

Apr 19, 2021
Completed - The scheduled maintenance has been completed.
Apr 19, 20:30 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 20:31 PDT
Scheduled - We conduct routine maintenance and business continuity testing every six (6) weeks in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.

During the maintenance the site will not be available for customer acceptance testing or other staging activities.
Mar 5, 08:02 PST
Resolved - This issue has been resolved as of 1:30PM PST
Apr 19, 14:02 PDT
Monitoring - A fix has been implemented and we are continuing to monitor as of 1PM PST.
Apr 19, 13:05 PDT
Identified - The issue has been identified and are implementing a fix. We are currently investigating issues with 502 and 503 errors being returned to various customers related to the onboarding product line”
Apr 19, 12:40 PDT
Investigating - We are currently investigating an issue with folks unable to access Onboarding as of 12:23PM PT
Apr 19, 12:24 PDT
Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Apr 15, 2021

No incidents reported.

Apr 14, 2021
Postmortem - Read details
Apr 14, 17:53 PDT
Resolved - This incident has been resolved.
Apr 14, 17:44 PDT
Monitoring - We have found that the Jobvite data warehouse has delayed updates and is approximately 24 hours behind. We have identified the affected data and are in the process of syncing this to the data warehouse. The data should be present and reportable in Analytics by approximately 6 PM Pacific time. We will provide further updates at that time, or if there are any delays.
Apr 14, 13:47 PDT
Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.