Microsoft 365 outage affecting calendar sync and interview scheduling
Monitoring - Update: Microsoft's infrastructure is continuing to stabilize, and many users are seeing improved sign-in and service access. Microsoft is still working through remaining recovery activity, so some delays and intermittent issues may continue across Microsoft 365 services. Customers using Microsoft may still see delays in Outlook calendar sync and interview scheduling. Microsoft has not provided an estimated time for full recovery. Our systems are operating normally.

Teams continue to monitor recovery from Microsoft. We will share the next update if there is any significant change.

For more details on the service degradation reported by Microsoft, please refer to https://status.cloud.microsoft/
Nov 13, 2026 - 12:45 PST
Update - Update: Microsoft experienced a large-scale Microsoft 365 outage caused by a network configuration issue affecting Exchange Online dependencies. Microsoft has reported that service has largely recovered. Customers using Microsoft may still see lingering delays or failures in Outlook calendar sync and interview scheduling while systems catch up. Our systems are operating normally.

Teams continue to monitor recovery from Microsoft. We will share the next update if there is any significant change.

For more details on the service degradation reported by Microsoft, please refer to https://status.cloud.microsoft/
Nov 13, 2026 - 10:32 PST
Update - Update: We continue to monitor the ongoing Microsoft 365 outage. Customers using Microsoft may still experience delays or failures in Outlook calendar sync and interview scheduling. This issue is on Microsoft's side, and our systems are operating normally.

Teams continue to monitor recovery from Microsoft. We will share the next update if there is any significant change.

For more details on the service degradation reported by Microsoft, please refer to https://status.cloud.microsoft/
Nov 13, 2026 - 05:29 PST
Identified - We have identified an issue affecting calendar sync and interview scheduling for customers using Microsoft.

A Microsoft 365 outage on Microsoft's side may cause delays or failures in Outlook calendar sync and interview scheduling. Our systems are operating normally. We are monitoring the situation.

Please follow https://status.cloud.microsoft/ for updates from Microsoft.
Nov 12, 2026 - 12:55 PST

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Dec 09, 2025 - 19:37 PST

Nov 13, 2026

Unresolved incident: Microsoft 365 outage affecting calendar sync and interview scheduling.

Nov 12, 2026

Nov 11, 2026

No incidents reported.

Nov 10, 2026

No incidents reported.

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

Candidate applications failing to submit on career sites
Postmortem - Read details
Nov 9, 07:37 PST
Resolved - This incident has been resolved.

Incident Duration: 6:25 AM PST (9:25 AM EST) – 9:22 AM PST (12:22 PM EST)
Impact Summary: Jobseekers were unable to submit applications on career sites that require captcha verification. Applications that failed to submit were not saved, so jobseekers may need to retry or reapply.
Cause: Incorrect Captcha triggers were incorrectly firing and may have prevented jobseekers from submitting applications.
Mitigation: We have prevented the incorrect Captcha triggers and verified that applications are successfully processing as expected.

We are confident jobseekers will not encounter application errors, and no errors occurred during the monitoring period.

An RCA will be provided when available.
Nov 5, 13:16 PST
Monitoring - Mitigation steps have been applied and service functionality is returning to normal. Jobseekers should now be able to submit applications on career sites. Applications that failed to submit earlier were not saved, so jobseekers may need to retry or reapply.
We are monitoring performance and stability while work continues on a permanent resolution.
Next update: 10:35 AM PST (1:35 PM EST) or upon resolution.
Nov 5, 09:37 PST
Identified - We have identified the root cause affecting Career Sites: an issue with a third-party captcha verification service that was preventing jobseekers from submitting applications.
A temporary workaround is being applied so that jobseekers can submit applications on career sites, and work on a permanent resolution is in progress. Applications that failed to submit earlier were not saved, so jobseekers may need to retry or reapply.
Next update: 10:30 AM PST (1:30 PM EST).
Nov 5, 09:24 PST
Investigating - We are investigating an issue affecting Career Sites.

Jobseekers may experience errors and be unable to submit applications on career sites that require captcha verification. Applications that fail to submit are not saved, so jobseekers may need to retry or reapply once service is restored.
Start time: 6:25 AM PST (9:25 AM EST)
Next update: 9:50 AM PST (12:50 PM EST) or sooner.
Nov 5, 08:50 PST
Resume upload and parsing failing
Resolved - This incident has been resolved.

Incident Duration: 5:14 AM ET – 8:16 PM ET on November 4
Impact Summary: Resume uploads were not being parsed automatically, so candidate details were not filled in when adding candidates or applying through career sites. Candidates could still be added manually. Resumes uploaded during this window may be missing parsed details such as work history and education, and we are working to reprocess them.
Cause: A mismatch in how our resume parsing service authenticated with its upstream provider caused parsing requests to be rejected.
Mitigation: We updated our service to meet the provider's requirement, and resume parsing was restored.

An RCA will be provided within 7-10 business days if applicable.
Nov 5, 13:07 PST
Update - Resume uploads and automatic parsing have continued to work normally since service was restored last night.
We are currently working to ensure any resumes that failed to parse during the outage window are reprocessed.
We are monitoring performance and stability.
Next update: 11:00 AM ET or upon resolution.
Nov 5, 05:43 PST
Monitoring - Mitigation steps have been applied and service functionality is returning to normal.
We are monitoring performance and stability.
Nov 4, 17:47 PST
Identified - We have identified the root cause affecting ATS - Candidates and Career Sites.
Mitigation is currently in progress.
Next update: 5:34 PM ET or sooner.
Nov 4, 13:36 PST
Investigating - We are investigating an issue affecting ATS - Candidates and Career Sites.

Users may experience errors when uploading resumes, and candidate details are not being filled in automatically from the resume, when adding candidates or applying through career sites. Candidates can still be added by entering their information manually.
Start time: approximately 4:40 AM ET.
Next update: 4:11 PM ET or sooner.
Nov 4, 12:15 PST
Talent search location radius filter not applying
Resolved - This incident has been resolved.

Impact Summary: Location filters with a radius in Talent Search in Talemetry CRM were intermittently not applied, which could return a larger set of candidates than expected, including in saved searches and automated searches.
Cause: A change in how our location lookup service authenticates with an external geocoding provider caused some locations to fail to resolve, so the radius filter was left out of those searches.
Mitigation: We deployed a fix to the location lookup service, and radius filters are being applied correctly again.

An RCA will be provided within 7-10 business days if applicable.
Nov 5, 05:58 PST
Monitoring - A fix has been deployed and Talent Search location filters with a radius are being applied again. Searches are returning the expected, narrowed results.
We are monitoring performance and stability.
Next update: 10:30 AM ET or upon resolution.
Nov 5, 04:37 PST
Update - Our engineers are still working on resolving the issue affecting Talent Search in Talemetry CRM. Location filters with a radius may intermittently not be applied, which can return a larger set of candidates than expected, including in saved searches and automated searches.

We will provide an update as soon as a fix is deployed or more information becomes available.
Nov 4, 13:37 PST
Identified - We have identified the issue affecting Talent Search in Talemetry CRM. Our engineers are actively working on a fix.

Until it is resolved, location filters with a radius may intermittently not be applied, which can return a larger set of candidates than expected, including in saved searches and automated searches.
Next update: by 5:00 PM ET at the latest, or sooner as more information becomes available.
Nov 4, 11:05 PST
Investigating - We are investigating an issue affecting Talent Search in Talemetry CRM.

Users may experience location filters with a radius (for example, "City, State" within 25 miles) not being applied when searching or filtering candidates, which can return a much larger set of candidates than expected, including in saved searches and automated searches. The issue is intermittent and does not affect all locations.
Start time: November 2, 2026 (first reported)
Next update: within 4 hours (by 2:45 PM ET) or sooner as more information becomes available.
Nov 4, 07:52 PST

Nov 4, 2026

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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