Jobvite Service Status
Service Disruption Due to Cloudflare Outage
Identified - Monitoring Third-Party Network Issue

Status:
We continue to monitor an ongoing third-party network incident affecting Cloudflare, which is causing intermittent timeouts, increased latency, and occasional Cloudflare error pages for some users accessing our platforms.

Based on updates from Cloudflare, the issue is related to a network infrastructure event in North America, and their engineering teams are actively rerouting traffic and implementing mitigation measures to restore service stability.

At this time, the underlying issue resides with a third-party provider and is outside of our direct control. Our teams are closely monitoring the situation and validating service availability as Cloudflare implements corrective actions.

Customers may continue to experience intermittent connectivity issues, slow response times, or timeout errors until Cloudflare has fully resolved the incident.

For the latest updates, please monitor Cloudflare's status page directly: https://www.cloudflarestatus.com/
We appreciate your patience and will continue to provide updates as new information becomes available.
Jun 22, 2026 - 09:17 PDT
Investigating - We are currently investigating an issue impacting access to our platforms. A broader Cloudflare service disruption is affecting connectivity, resulting in:

Request timeouts
Increased latency and slow page loads
Cloudflare-generated error pages (including 5xx errors)
Intermittent access to platform services

Our teams are actively monitoring the situation and assessing the impact on our services. While the issue appears to originate from Cloudflare's infrastructure, we continue to monitor service health and will provide updates as additional information becomes available.
Customers can monitor Cloudflare's incident status directly at: https://www.cloudflarestatus.com/
Start Time: ~9:35 EDT
We apologize for the inconvenience and appreciate your patience while service providers work to restore normal operations.

Customer Impact: Users may experience intermittent access issues, delayed responses, request failures, or Cloudflare error pages when accessing platform services.
Reference: Cloudflare Status Page — https://www.cloudflarestatus.com/
Jun 22, 2026 - 07:42 PDT

About This Site

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User / Employee Operational
Reporting Operational
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Custom Integrations Operational
Talemetry Product Line Operational
Career Sites Operational
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Reporting Operational
Integrations Operational
Canvas Operational
Core Services Degraded Performance
Authentication Service Operational
Login Service Degraded Performance
Jobvite Corporate Site Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Jobvite Staging Environment Maintenance Sep 4, 2026 21:00 - Sep 7, 2026 19:00 PDT

We conduct routine maintenance and business continuity testing every quarter in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.

During the maintenance the site will not be available for customer acceptance testing or other staging activities.
Posted on Dec 09, 2025 - 19:29 PST

Jobvite Staging Environment Maintenance Nov 27, 2026 21:00 - Nov 30, 2026 19:00 PST

Update - We will be undergoing scheduled maintenance during this time.
Dec 09, 2025 - 19:37 PST
Scheduled - We conduct routine maintenance and business continuity testing every quarter in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.

During the maintenance the site will not be available for customer acceptance testing or other staging activities.
Dec 09, 2025 - 19:37 PST
Jun 22, 2026

Unresolved incident: Service Disruption Due to Cloudflare Outage.

Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Job Alert Link Certificate Error
Resolved - Following our investigation, we determined that this was an isolated incident and not indicative of a widespread service disruption. The affected customer's issue has been addressed and we have observed normal service operation. No further customer impact has been identified.
Jun 18, 09:34 PDT
Identified - We are investigating an issue affecting our Job Alert system.

Users may experience a certificate error page when trying to open links generated by the Job Alert system. We have determined that there is an issue with the certificate on our Job Alerts domain and we are working on resolving this now.
Start time: 10:23AM EST
Next update: 1:30PM EST or sooner.
Jun 18, 08:16 PDT
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

Jun 15, 2026

No incidents reported.

Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.

Jun 12, 2026

No incidents reported.

Jun 11, 2026
Intermittent Email Notification Delays
Postmortem - Read details
Jun 17, 12:56 PDT
Resolved - This incident has been resolved.

Incident Duration: June 8, 2026 (intermittent) – June 11, 2026 2:30 PM PT (fully resolved)

Impact Summary: Outbound email notifications — including interview calendar invites, evaluation form emails, offer letter notifications, and requisition approval emails — were intermittently delayed or not delivered, affecting multiple customer organizations.

Cause: An infrastructure scaling issue reduced outbound email processing capacity, resulting in a backlog of undelivered messages.

Mitigation: Our team restored email processing capacity to normal levels and reprocessed all queued messages. Email delivery is now operating normally.

An RCA will be provided within 7–10 business days if applicable.
Jun 11, 15:25 PDT
Monitoring - A fix has been implemented and we are monitoring the results. The issue was traced to a reduction in outbound mail processing capacity caused by an infrastructure scaling issue. Mail processing hosts have been restored.

We will continue to monitor email delivery performance to ensure stability.

Next update: 4:30 PM PT or sooner if the issue recurs.
Jun 11, 14:17 PDT
Update - We are continuing to investigate this issue.
Jun 11, 12:56 PDT
Investigating - We are investigating an issue affecting Email/Notification Delivery.

Users may experience delayed or missing email notifications when sending interview calendar invites, evaluation forms, offer notifications, and requisition approval emails.

Start time: June 2025 (intermittent)
Next update: 3:00 PM PT or sooner.
Jun 11, 12:56 PDT
Jun 10, 2026

No incidents reported.

Jun 9, 2026
Issue Identified – Analytics Reporting
Postmortem - Read details
Jun 12, 06:30 PDT
Resolved - Resolved:
The issue impacting Jobvite report exports has been resolved.

Customer Impact:
Customers reported experiencing outdated or inconsistent data, with no updated information appearing after June 3.

An RCA will be provided within 7-10 business days
Jun 9, 11:43 PDT
Monitoring - Our teams have implemented mitigation steps and confirmed that reporting data is now updating as expected. We will continue monitoring system performance to ensure stability.
Jun 9, 08:47 PDT
Update - We are continuing to investigate this issue
Jun 8, 11:26 PDT
Investigating - We are currently investigating an issue affecting Analytics reporting. Some users may experience reports displaying outdated data.
• Start Time: 10:41 a.m.
• Next Update: By 12:41 p.m. or sooner
Our teams are actively working to identify the root cause and restore accurate reporting. We will provide updates as more information becomes available.
Jun 8, 08:50 PDT
Jun 8, 2026
Jobvite Staging Environment Maintenance
Completed - The scheduled maintenance has been completed.
Jun 8, 19:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 5, 21:00 PDT
Scheduled - We conduct routine maintenance and business continuity testing every quarter in the Staging environment UI (https://app.jvistg2.com) and API (https://api.jvistg2.com) include a refresh of the primary data stores.

During the maintenance the site will not be available for customer acceptance testing or other staging activities.
Dec 9, 19:29 PST
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