Incident Duration: 6:25 AM PST (9:25 AM EST) – 9:22 AM PST (12:22 PM EST) Impact Summary: Jobseekers were unable to submit applications on career sites that require captcha verification. Applications that failed to submit were not saved, so jobseekers may need to retry or reapply. Cause: Incorrect Captcha triggers were incorrectly firing and may have prevented jobseekers from submitting applications. Mitigation: We have prevented the incorrect Captcha triggers and verified that applications are successfully processing as expected.
We are confident jobseekers will not encounter application errors, and no errors occurred during the monitoring period.
An RCA will be provided when available.
Posted Nov 05, 2026 - 13:16 PST
Monitoring
Mitigation steps have been applied and service functionality is returning to normal. Jobseekers should now be able to submit applications on career sites. Applications that failed to submit earlier were not saved, so jobseekers may need to retry or reapply. We are monitoring performance and stability while work continues on a permanent resolution. Next update: 10:35 AM PST (1:35 PM EST) or upon resolution.
Posted Nov 05, 2026 - 09:37 PST
Identified
We have identified the root cause affecting Career Sites: an issue with a third-party captcha verification service that was preventing jobseekers from submitting applications. A temporary workaround is being applied so that jobseekers can submit applications on career sites, and work on a permanent resolution is in progress. Applications that failed to submit earlier were not saved, so jobseekers may need to retry or reapply. Next update: 10:30 AM PST (1:30 PM EST).
Posted Nov 05, 2026 - 09:24 PST
Investigating
We are investigating an issue affecting Career Sites.
Jobseekers may experience errors and be unable to submit applications on career sites that require captcha verification. Applications that fail to submit are not saved, so jobseekers may need to retry or reapply once service is restored. Start time: 6:25 AM PST (9:25 AM EST) Next update: 9:50 AM PST (12:50 PM EST) or sooner.
Posted Nov 05, 2026 - 08:50 PST
This incident affected: Jobvite Product Line (Career Sites).